Cancellation Policy

Refunds may be made up to April 30.  A 10 percent processing fee will be charged for each activity you registered for. No refunds will be made after April 30. You can cancel (or modify) your reservation up until the deadline by emailing with the following:

  • Please type Registration Modification in the subject line
  • Name your registration is under
  • What you wish to modify
  • If you are adding something to your registration, please also authorize us via email to charge the card on file.

Remember, modifications can be made until May 6th.  If you are unregistering for an activity, refunds are only processed until April 30th.  The cancellation deadline is also April 30th. 

There will be no refunds due to trail closures, trail reclassifications or activity cancellations due to weather conditions or any other factor beyond our control.

If you have any questions, please Contact Us.